{"id":215,"date":"2015-12-14T12:13:01","date_gmt":"2015-12-14T12:13:01","guid":{"rendered":"https:\/\/kloe.qodeinteractive.com\/?page_id=215"},"modified":"2025-04-03T23:26:17","modified_gmt":"2025-04-03T23:26:17","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/zhendaya.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid qodef-section vc_custom_1451044429506 qodef-content-aligment-left qodef-grid-section\" style=\"\"><div class=\"clearfix qodef-section-inner\"><div class=\"qodef-section-inner-margin clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-7\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"qodef-accordion-holder clearfix qodef-accordion qodef-boxed qodef-accordion-dark\">\n\t<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tWhere is the store Zhendaya?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Our shop is located in <strong data-start=\"539\" data-end=\"573\">Street Lopan, 37, 04008 Almer\u00eda<\/strong>in the heart of the city, so you can enjoy a shopping experience comfortable and personalized.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tWhat are the store hours?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\" data-start=\"683\" data-end=\"770\">You can visit us during the following hours:<\/p>\n<ul data-start=\"771\" data-end=\"903\">\n<li class=\"\" data-start=\"771\" data-end=\"824\">\n<p class=\"\" data-start=\"773\" data-end=\"824\"><strong data-start=\"773\" data-end=\"792\">Monday to Thursday:<\/strong> 09:30 \u2013 14:00 and 17:00 \u2013 20:30<\/p>\n<\/li>\n<li class=\"\" data-start=\"825\" data-end=\"880\">\n<p class=\"\" data-start=\"827\" data-end=\"880\"><strong data-start=\"827\" data-end=\"848\">Friday and Saturday:<\/strong> 09:30 \u2013 14:00 and 17:00 \u2013 20:30<\/p>\n<\/li>\n<li class=\"\" data-start=\"881\" data-end=\"903\">\n<p class=\"\" data-start=\"883\" data-end=\"903\"><strong data-start=\"883\" data-end=\"895\">Sunday:<\/strong> Closed<\/p>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tHow can I make order online?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Make an order in our online store is very easy. You only have to select the products that you like, add them to your cart and complete the payment process. We accept payments with credit\/debit card and PayPal, so you can choose the method that suits you best.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tWhat are the payment options available?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\" data-start=\"1226\" data-end=\"1324\">We offer several secure payment methods:<\/p>\n<ul data-start=\"1325\" data-end=\"1479\">\n<li class=\"\" data-start=\"1325\" data-end=\"1402\">\n<p class=\"\" data-start=\"1327\" data-end=\"1402\"><strong data-start=\"1327\" data-end=\"1357\">Credit\/debit cards<\/strong> (Visa, MasterCard, American Express, etc)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1403\" data-end=\"1417\">\n<p class=\"\" data-start=\"1405\" data-end=\"1417\"><strong data-start=\"1405\" data-end=\"1415\">PayPal<\/strong><\/p>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tDo you ship to Spain?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Yes, we ship to the whole of Spain, with options for fast and secure shipping. If you prefer, you can visit our physical store in Almer\u00eda to do your shopping directly.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tHow long does it take to get my order?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The estimated time of delivery varies depending on your location, but generally orders are delivered between 3 and 7 days. You will receive a tracking number so that you can track your order.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tCan I return or exchange an item if I do not like?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Yes, we accept returns within <strong data-start=\"2064\" data-end=\"2085\">14 calendar days<\/strong> subsequent to the receipt of the order. Items must be in their original condition, unworn and with the labels intact. For more details, please consult our returns policy.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tHow do I know what size to choose?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>In each product you will find a size chart that will help you to choose the best option. If you have any doubts about what size to choose, please do not hesitate to contact us. We will be happy to help you find the size perfect.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tDo you offer discounts or promotions?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Yes, in <strong data-start=\"2584\" data-end=\"2596\">Zhendaya<\/strong> we organize promotions and exclusive discounts to our customers. We recommend you follow us on our social networks and subscribe to our newsletter to be aware of our special offers and launches of new collections.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<h5 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<i class=\"fa fa-minus\"><\/i>\n\t\t\t<i class=\"fa fa-plus\"><\/i>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tCan I make an order from outside of Spain?\t\t<\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Currently, we ship only within Spain. If you have any questions regarding international orders, do not hesitate to contact us and we will see how we can help you.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"#\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"1360\" height=\"1020\" src=\"https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"unnamed (9)\" srcset=\"https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9.jpg 1360w, https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9-300x225.jpg 300w, https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9-1024x768.jpg 1024w, https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9-768x576.jpg 768w, https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9-800x600.jpg 800w, https:\/\/zhendaya.com\/wp-content\/uploads\/2025\/04\/unnamed-9-600x450.jpg 600w\" sizes=\"auto, (max-width: 1360px) 100vw, 1360px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 23px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Quality is one of its main priorities. Work with suppliers that guarantee the durability and good finishing of each garment. Despite offering high quality clothing, their prices are very competitive, which allows your clients to find unique pieces without having to make big expenses.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 21px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5><a href=\"https:\/\/zhendaya.com\/\">Home<\/a>\u00a0 \u00a0<a href=\"https:\/\/zhendaya.com\/categorias-de-productos\/\">Product categories<\/a>\u00a0 <a href=\"https:\/\/zhendaya.com\/contactar\/\">Contact<\/a><\/h5>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"\u00bfD\u00f3nde se encuentra la tienda Zhendaya? Nuestra tienda est\u00e1 ubicada en Calle Lopan, 37, 04008 Almer\u00eda, en el coraz\u00f3n de la ciudad, para que puedas disfrutar de una experiencia de compra c\u00f3moda y personalizada. \u00bfCu\u00e1l es el horario de la tienda? Puedes visitarnos en el...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-215","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/pages\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":7,"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/pages\/215\/revisions"}],"predecessor-version":[{"id":3268,"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/pages\/215\/revisions\/3268"}],"wp:attachment":[{"href":"https:\/\/zhendaya.com\/en\/wp-json\/wp\/v2\/media?parent=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}